Benefits Checkup

A Service of the National Council on Aging

Helping people with limited means to remain
healthy and improve the quality of their lives...
Man With Glasses Smiling

"We helped the Martis family complete an online BenefitsCheckUp questionnaire a year ago that ultimately brought them nearly $18,000 in rent relief, an emergency call button and an aide who tends to Martis' mother five days a week. Without the help, Martis would not have been able to help her mother stay in her home."

-- Lehigh Valley Benefits Ambassador Program

Privacy Policy

Effective Date: December 14, 2009

National Council on Aging ("NCOA", "we" or "us'"), created this Privacy Policy in support of our commitment to online privacy. This Privacy Policy discloses our information-gathering and disseminating practices for this web site located at the URL(s) (the "Web Site"). By using the Web Site, you consent and agree to the terms of this Privacy Policy.

Protecting the privacy of user information collected by the Web Site is critically important to NCOA. We value and respect your trust and believe you have a right to know about how we collect and secure information we collect about you.

What Information is Collected and How Is It Used?
The Web Site may collect personally identifiable information ("Personal Data") from you through several types of electronic transactions including registering with the Web Site to participate in our sponsored programs, electronic newsletters, promising practices database, contact forms and participating in online registration and webinars.

While NCOA encourages participants to share personal experiences and opinions, doing so is entirely voluntary and you are not obligated to disclose anything about yourself. Only those individuals responsible for managing, overseeing and administering the Web Site, and those to whom you have given consent will be able to view your actual name and contact information.

Except as provided in this Privacy Policy, NCOA will not sell or share your Personal Data for marketing purposes without your consent.

Links to Other Sites
This Privacy Policy applies to this Web Site only. The Web Site contains links to other Web sites as a service to users. Please note that when you enter another Web site (whether through a service or content link), NCOA is not responsible for the conduct or privacy practices of such other Web sites. NCOA is also not responsible for the content of any third-party Web site. We encourage you to review the privacy statements of all such Web sites.

Collective/Aggregate Data
The Web site does collect information from you that is not personally identifiable. For example, we track information about the date and time visitors access the site, the type of Web browser they used, and the Web site from which they connected to our site. In addition, NCOA may combine, in a non-identifiable format, Personal Data you provide with information from other users to create aggregate data that may be disclosed to third parties and used by NCOA for any lawful purpose, including for research and educational materials. Aggregate data does not contain any personal identifiers that could be used to contact or identify you, such as name, address, or telephone number.

Use of Cookies
The Web Site may use cookies to enhance your experience using the Web Site. Cookies are pieces of information that some web sites transfer to the computer that is browsing that site and are used for record-keeping purposes at many sites. Use of cookies makes Web surfing easier by performing certain functions such as saving passwords, or your personal references regarding your use of a particular Web site to make sure you don't see the same ad repeatedly. The information collected by NCOA by use of cookies will be used to improve the design of the Web site in the future.

Security Measures
The Web Site has security measures in place to protect against loss, misuse, and alteration of the information under our control. We use a variety of measures to secure web servers, networks, host operating systems and databases and protect Personal Data from misuse and disclosure. Despite these efforts, no security measures are foolproof and NCOA cannot guarantee the security or integrity of information you disclose online since there is always some risk that an unauthorized third party may find a way around our security systems or intercept transmissions of information over the Internet.

Terms of Use
This Privacy Policy co-exists with our Terms of Use, and together both policies govern your use of this Web Site. By accessing, browsing or using the Web Site you acknowledge that you have read, understand and agree to this Privacy Policy and our Terms of Use. The Web Site Terms of Use may be found as a link on the page where this Privacy Policy is posted. If you do not agree with these terms (including any revisions to them), please do not use the Web Site.

Changes to This Privacy Policy
NCOA may change this Privacy Policy at any time by posting revisions to our Web Site. Your use of this Web Site constitutes acceptance of the provisions of this Privacy Policy and continued usage after changes are posted constitute acceptance of each revised Privacy Policy.

Privacy Policy for Children
The Web Site is not designed to attract or be used by children under the age of 13. We do not knowingly collect Personal Data from anyone under the age of 13 unless we first obtain permission from that child's parent or legal guardian.

Choice/Opt Out
If you have registered to receive communications from NCOA and later change your mind, you may at any time contact us to "opt out" of receiving those communications and be removed from NCOA's distribution list. To opt out, you can update your member profile online for your communication preferences or click on the link entitled "unsubscribe" in any email communication from NCOA and follow the directions contained on that link to update your communication preferences.

How to Contact Us
For more information about our privacy practices (including compliance with applicable law) contact us by email at or write to us at The National Council on Aging, Inc., 1901 L Street, NW, Fourth Floor, Washington, DC 20036.